ThisSouthwest Airlinespilot is taking “passengers first” to a whole new level!
“When our employees at@LGBairportnoticed a customer’s phone left behind in a gate area after a flight that was already boarded and pushed back from the gate, they didn’t hesitate,” the airline wrote alongside the clip. They added the hashtag #WorldKindnessDay.
Southwest Airlines

The eight-second video shows the pilot dangling his arm and upper body outside the cockpit window as a crew member tries to pass him the phone. After the first failed attempt, a different crew member takes on the task and jumps even higher to hand over the device. Cheers can be heard in the background of the clip as the pilot successfully retrieves the phone.
Twitter users were quick to comment on the airline’s act of kindness, with one writing, “Teamwork makes the dream work.”

This is not the first time Twitter poked fun at one of Southwest’s acts of kindness. In September, the airlinesurprised passengers aboard a Hawaii-bound flightwith free ukuleles and a mid-air lesson on how to play the instrument.
Tom Nichols, a journalist atThe Atlantic, wrote, “I am a big fan of Southwest, but this might have made me homicidal.”
Brandy King, Senior Director of Public Relations at Southwest Airlines, wrote in a press release, “Our Customers anticipate warm Southwest Hospitality throughout their journeys with us. Today’s celebration of Hawaiian culture and Southwest Hospitality underscore our everyday commitment to serve and celebrate the spirit of Aloha.”
source: people.com